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Privacy Policy

MiND: Media Independence is committed to maintaining the privacy of personal information that you provide to us when using the MiND service. This Privacy Policy describes how MiND treats personal information received about you when you visit or subscribe to MiND, i.e., how MiND collects information, what we do with it, and what controls you have over this process. MiND is committed to ensuring the privacy of your personally identifiable information and to protecting your ability to transmit your personal data with the confidence that it will be secure as you make financial transactions with MiND for membership and other purposes.

We hope that you will read our Privacy Policy carefully; if you have any questions or concerns about it, do not hesitate to contact us at feedback@mindtv.org.  Also, if you visit sites linked to MiND, we suggest that you review the privacy policy associated with each such site to determine how that site protects your privacy.

If you are under the age of 18, please do not provide this information. MiND does not knowingly collect personal information from users under age 18, and requires users supplying this information to affirm that they are age 18 or older.

Information Collected by MiND

When you sign up for a membership, and at other times, MiND will collect personally identifiable information from you that may include your name, age, address, e-mail address, credit card number and facts about your computer, profession, interests, and similar information. MiND will not willfully disclose any personally identifiable information about you to any third party without first receiving your permission, unless required by law to do so.  You should recognize that under certain circumstances, if you choose not to voluntarily submit requested information, you may not be able to engage in certain activities — e.g., accessing MiND membership information, participants in promotions or using certain features on the MiND website(s).

MiND Site Usage Information

MiND automatically collects IP addresses and MiND site usage information from you when you visit its sites and when you view video streams. This information helps MiND evaluate how its visitors and subscribers use and navigate MiND on an aggregate basis, including the number and frequency of visitors for each video program.

Consumer Research

MiND may monitor your use of its service (such as your session time and click-stream data), and use or disclose to partners, market researchers and other third parties any such information gathered in the aggregate or in clusters as part of its evaluation and operation of the services MiND makes available. In its sole discretion, MiND may develop and use consumer research which may be based on your use of such services. All marketing information shall be subject, in all cases, to compliance with the applicable laws and regulations, as the same may be amended from time to time. No personally identifiable information will be shared or is linked to consumer research.

Demographic Information

MiND collects anonymous demographic information (such as your zip code, gender and age), and may use this data to tailor your MiND experience, provide content that MiND believes you might be interested in, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to aggregated demographic information.

E-mail Addresses

MiND maintains customer databases with e-mail addresses of viewers, listeners and members, visitors to the MiND website who have provided them to MiND by registering at MiND’s site, audience members who e-mail questions about membership or programs, donors who submit online membership contributions (that is, make an online pledge), and online buyers who make a purchase. We will use these addresses to send information about MiND programs, web sites, services, membership or to correspond about a purchase or offers.

MiND does not sell, exchange, or lend e-mail addresses to outside companies, organizations, or individuals. MiND always will provide a clear and convenient method of unsubscribing to our e-mailings. In order to unsubscribe to our e-mail messaging, merely follow the unsubscribe directions included in every e-mail message we send. We will update our records as soon as possible. If you have already unsubscribed from MiND e-mails, rest assured that we will continue to honor your request.

How MiND Uses Collected Information

MiND may use information in the following ways:

  • For the purposes for which you specifically provided the information including, for example, to enable us to process, validate and verify membership information.
  • To send you e-mail notifications about our new or existing services, and offers, or to otherwise contact you.
  • To enhance existing MiND features or develop new features, services, and programs.
  • To provide content providers, advertisers, partners, market researchers and other third parties with aggregate information (including demographic information) about our user and viewer base and usage and viewership patterns.
  • To allow MiND to personalize the content and marketing/ promotional endeavors that you and others see based on personal characteristics or preferences of our subscribers/visitors.
  • MiND may share parts of your information that it has collected from you to ensure that you do not receive duplicate product service announcements and/or offers.

Except as specifically set forth in this Privacy Policy, MiND will not share your personally identifiable information outside of MiND unless you “opt in” to having your personally identifiable information shared with a company that is not affiliated with MiND.

MiND may disclose and use personally identifiable information in special circumstances where it is necessary to enforce its Member Agreement (or, for example, when necessary to protect intellectual property rights, or rights granted to MiND by third parties). MiND also may disclose or use your personal information when MiND, in good faith, believes that the law requires MiND to do so.

Opting Out

From time to time, MiND sends emails to subscribers and site visitors regarding specific programs and/or marketing promotions. You may choose not to receive these programming, marketing and promotional emails by clicking the unsubscribe link on any of the messages.

Cookies

MiND employs “cookie” technology to help visitors and subscribers move faster through our site. When you set up a subscription, or visit channels, or view programs, or use other site features, MiND may pass cookies to your computer. A cookie is a small file that is sent to your computer by a site’s server; it is a string of information that is sent by the MiND site and stored on your hard drive or temporarily in your computer’s memory. A cookie can be a record of your visit to a site, including information such as your user name, registration information, time of last visit, pages viewed, etc. A cookie created by one site’s servers can be retrieved only by that site’s servers. Thus, information in MiND cookies is not accessible to other sites. MiND uses cookies to confirm your account information; to provide you with favorite channel or program information; and to support personalized settings. At any time, you may choose to clear any and all cookies from your hard drive.

As an alternative to cookies, MiND may pass user information in connection with account information, viewed pages, and/or viewed video files within URLs or other computer code. Unique identifiers, without any personal information, are sometimes passed between servers within the MiND network.

Security

The personally identifiable information MiND collects about you, including your credit card information, is stored in limited access, secure servers. MiND will maintain state of the art safeguards to protect the security of these servers and your personally identifiable information which you transmit from your computer to our server. To protect the security of subscribers’ credit card information, MiND employs industry-standard Secure Sockets Layer (SSL) technology. MiND also encrypts your credit card number when MiND stores your order and whenever MiND transfers that information to participating merchants. In addition, all user information is stored in a secure location behind a firewall with limited administrative access.  Your credit card information is used only for your intended purpose — that is, for membership, additional submissions of video programs and for special promotions.

Policy Modifications

MiND may change this Privacy Policy from time to time in its sole discretion. MiND will post any changes here. Be sure to check this page and read it from time to time.

Comments and Questions

If you have any questions, comments or concerns about our Privacy Policy, you may contact us at feedback@mindtv.org.

This policy was last updated on June 27th, 2013.