Privacy Policy

Independence Public Media of Philadelphia (IPM) is committed to maintaining the privacy of personal information that you provide to us when using the IPM services. This Privacy Policy describes how IPM treats personal information received about you when you visit IPM, i.e., how IPM collects information, what we do with it, and what controls you have over this process. IPM is committed to ensuring the privacy of your personally identifiable information and to protecting your ability to transmit your personal data with the confidence that it will be secure as you make  transactions with IPM. We hope that you will read our Privacy Policy carefully; if you have any questions or concerns about it, do not hesitate to contact us.

If you are under the age of 18, please do not provide this information. IPM does not knowingly collect personal information from users under age 18, and requires users supplying this information to affirm that they are age 18 or older.

Information Collected by IPM

IPM will not willfully disclose any personally identifiable information about you to any third party without first receiving your permission, unless required by law to do so.  You should recognize that under certain circumstances, if you choose not to voluntarily submit requested information, you may not be able to engage in certain activities.

IPM Site Usage Information

IPM automatically collects IP addresses and IPM site usage information from you when you visit its site. This information helps IPM evaluate how its visitors use and navigate IPM on an aggregate basis, including the number and frequency of visitors.

Consumer Research

IPM may monitor your use of its service, and use or disclose to partners, market researchers and other third parties any such information gathered in the aggregate or in clusters as part of its evaluation and operation of the services IPM makes available. In its sole discretion, IPM may develop and use consumer research which may be based on your use of such services. All marketing information shall be subject, in all cases, to compliance with the applicable laws and regulations, as the same may be amended from time to time. No personally identifiable information will be shared or is linked to consumer research.

Demographic Information

IPM collects anonymous demographic information (such as your zip code, gender and age), and may use this data to tailor your IPM experience and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to aggregated demographic information.


E-mail Addresses

IPM maintains customer databases with e-mail addresses of visitors to the IPM website who have provided them to IPM by registering at the IPM site, audience members who e-mail questions about membership or programs, donors who submit online membership contributions (that is, make an online pledge), and online buyers who make a purchase. We will use these addresses to send information about IPM.

IPM does not sell, exchange, or lend e-mail addresses to outside companies, organizations, or individuals. IPM always will provide a clear and convenient method of unsubscribing to our e-mailings. In order to unsubscribe to our e-mail messaging, merely follow the unsubscribe directions included in every e-mail message we send. We will update our records as soon as possible. If you have already unsubscribed from IPM e-mails, rest assured that we will continue to honor your request.

How IPM Uses Collected Information

IPM may use information in the following ways:

  • For the purposes for which you specifically provided the information including, for example, to enable us to process, validate and verify membership information.
  • To send you e-mail notifications about our new or existing services, and offers, or to otherwise contact you.
  • To provide content providers, advertisers, partners, market researchers and other third parties with aggregate information (including demographic information) about our user and viewer base and usage and viewership patterns.
  • To allow IPM to personalize the content and marketing/ promotional endeavors that you and others see based on personal characteristics or preferences of our subscribers/visitors.
  • IPM may share parts of your information that it has collected from you to ensure that you do not receive duplicate product service announcements and/or offers.

Except as specifically set forth in this Privacy Policy, IPM will not share your personally identifiable information outside of IPM unless you “opt in” to having your personally identifiable information shared with a company that is not affiliated with IPM.

IPM may disclose and use personally identifiable information in special circumstances where it is necessary to enforce its Member Agreement (or, for example, when necessary to protect intellectual property rights, or rights granted to IPM by third parties). IPM also may disclose or use your personal information when IPM, in good faith, believes that the law requires IPM to do so.


Opting Out

From time to time, IPM sends emails to subscribers and site visitors regarding specific programs and/or marketing promotions. You may choose not to receive these programming, marketing and promotional emails by clicking the unsubscribe link on any of the messages.


IPM employs “cookie” technology to help visitors and subscribers move faster through our site. When you set up a subscription, or use other site features, IPM may pass cookies to your computer. A cookie is a small file that is sent to your computer by a site’s server; it is a string of information that is sent by the IPM site and stored on your hard drive or temporarily in your computer’s memory. A cookie can be a record of your visit to a site, including information such as your user name, registration information, time of last visit, pages viewed, etc. A cookie created by one site’s servers can be retrieved only by that site’s servers. Thus, information in IPM cookies is not accessible to other sites. IPM uses cookies to confirm your account information; to provide you with favorite channel or program information; and to support personalized settings. At any time, you may choose to clear any and all cookies from your hard drive.

As an alternative to cookies, IPM may pass user information in connection with account information, viewed pages, and/or viewed video files within URLs or other computer code. Unique identifiers, without any personal information, are sometimes passed between servers within the IPM network.


The personally identifiable information IPM collects about you, including your credit card information, is stored in limited access, secure servers. IPM will maintain state of the art safeguards to protect the security of these servers and your personally identifiable information which you transmit from your computer to our server. To protect the security of subscribers’ credit card information, IPM employs industry-standard Secure Sockets Layer (SSL) technology. IPM also encrypts your credit card number when IPM stores your order and whenever IPM transfers that information to participating merchants. In addition, all user information is stored in a secure location behind a firewall with limited administrative access.  Your credit card information is used only for your intended purpose — that is, for membership, additional submissions of video programs and for special promotions.

Policy Modifications

IPM may change this Privacy Policy from time to time in its sole discretion. IPM will post any changes here. Be sure to check this page and read it from time to time.

Comments and Questions

If you have any questions, comments or concerns about our Privacy Policy, you may contact us at


This policy was last updated on January 7th, 2018.